Nomi. The new customer consultant:

Nomi est novum.
A new evolutionary era has begun. The Hamburg-based internet company, novomind AG has created a new being with its novomind IQ™ software: Nomi, the virtual web agent. A being with artificial intelligence, human emotions and a super feminine robot body. As a customer consultant she will attract eCommerce customers to the computer screen – and not just because of her silvery, metallic contours. But beware: she will not accept fatuous comments about her appearance.

Nomi, the young web agent, provides the 'human touch' on the internet. As an IPI agent (Interactive Personable Intelligent agent), she is different to other avatars. She is not just an attractive figure. Nomi has a mind. Via Natural Language Processing, she is able to communicate in everyday speech with hundreds of website visitors. Nomi provides information, navigates, advises, gathers facts, learns, records data, deals with small talk and loves receiving compliments. Despite her limited experience of life, the attractive agent has already a lot to offer. And, just like real life, the older she gets and the more input she receives, the more experienced and personalized the internet 'Number 5' becomes.

IPI agents like Nomi can be easily integrated into existing eCommerce applications thanks to the open architecture of novomind IQ™. Life is breathed into the agent using a knowledge base developed according to the sectors in which the agent will be active. Links are set up to internal and external databases and provide it with the basic knowledge it need to communicate and learn.

Consultants like Nomi, whose favorite films are Matrix, Star Wars and Blade Runner and whose hobbies include karate and net-surfing, will make eBusiness fun. In the future, IPIs are the constant companions of the future – and maybe even the virtual friends.

About the company:
novomind Inc. was founded in 1999 and is one of the leading providers of intelligent software solutions that open up new dimensions in internet company-client relations and allow companies to increase turnover and cut costs.The novomind systems bring the human touch to the internet and allow future-oriented customer services to be integrated into eCommerce.The novomind IQ™ standard software enables virtual web agents to be developed to guide the user interactively through internet events, provide him or her with personalized advice and create intelligent user profiles. novomind TrueTALK™ enables users to be connected to a Live Operator based in a call center. There are currently over 40 employees working for novomind Inc. The company’s clients include well-known concerns such as Bertelsmann (bol.de/bol.uk), Gruner +Jahr, Otto and the Heinrich Bauer Verlag publishing house.

Press contact:
Going Public GmbH
Martina Ladewig, Maren Wittern
Burchardstrasse 17
20095 Hamburg - Germany
phone +49.40.20 00 05-25
fax +49.40.20 00 05-55
email info(at)goinggroup.de

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