novomind gives away 10,000 Euros of software

Software records customer behavior to recommend related products
Word of mouth is the best way for a company to raise its profile - and this also applies to internet retailers. Companies can use customer behavior to offer related products to online buyers with similar preferences. Software programs record online purchases and offer shop users appropriate items based on the related products purchased by other users who bought the same product. For example, novomind’s SRE (Simple Recommendation Engine) recommendation software automatically learns from customer behavior according to the items sold. And as part of this year’s Mail Order Congress in Wiesbaden, Germany, novomind will be giving away ten exclusive licenses for its SRE recommendation tool.

novomind gives away software to businesses that register online
The reason for the special offer is novomind’s 5-year anniversary. Companies that register successfully online at www.novomind.de are in with a chance of receiving one of the ten licenses from novomind at their booth at this year’s Mail Order Congress (hall 1/booth 170).

SRE - the product recommendation tool from novomind AG
SRE can be integrated seamlessly into any online shop type and its "self-learning" functionality reduces operating costs for online shop providers. A software tool like this provides companies with valuable information about their customers’ buying behavior. What’s more, each time a purchase is made, the product recommendation software uses customer behavior data to create and display complementary products and accessories.

Mail Order Congress 2005 in Wiesbaden, Germany
This year’s Mail Order Congress will take place from 26th to 27th October in Wiesbaden, Germany. novomind will be at booth 170 in hall 1 to present innovative solutions designed to enable companies to implement the technology needed to run internet shops and product databases at a profit.

novomind: software solutions for professional customer communication
novomind AG is the leading provider of digital customer communication solutions enabling optimized processes and lower costs. novomind’s products and solutions offer future-oriented customer service, competent, personalized communication and boost customer administration to achieve a more rapid return on investment and long-term, sustainable customer loyalty. The product department’s portfolio includes e-mail management systems, as well as virtual customer services assistants and systems for interactive communication in real time. The novomind services department develops complex e-business applications, including scalable online shop solutions. Leading companies from across the market sectors - including Citibank, Bertelsmann Der Club, EnBW, Mexx, Otto and Travelocity, as well as public sector representatives such as the German Federal Ministry of Health and Social Security (BMGS) - have already successfully implemented novomind systems to boost customer loyalty, turnover and public relations.

---